FAQs

We read every message and reply by email, usually within a few business days. If you have not heard from us by then, write again or use another option.

Just the idea in your own words: what you would like to improve and who would use it. No brief, sketch or plan is needed.

Yes, images or PDFs are fine. Please do not send passwords, card numbers or other sensitive data.

Write to hi@flowvantic.app from any email account, or use the form or the questionnaire instead.

It reaches us by email through our hosting provider. We read it and reply to the address you gave, with questions or a short scope proposal.

Name, company, email, your message and acceptance of the Privacy Policy. Phone and attachments are optional.

Up to 3 files, JPG, PNG, WebP, GIF or PDF, with 5 MB in total. Attachments are optional.

Yes. We use it only to answer you. It is processed by Netlify Forms and our email provider, never published or sold; see the Privacy Policy. Avoid sensitive information.

Your text stays in the window. Try again, or write to hi@flowvantic.app.

For people who are not sure yet what they need. It asks simple questions, mostly multiple choice, so we understand your business before we talk.

The form is a blank message for people who already know what to ask. The questionnaire guides you step by step and gives us more context.

About five minutes. Only your name and email are required, and you can go back to change any answer before sending.

No. Skip what you do not know; Not sure yet is a valid answer.

Not yet. Your answers are kept only while this page stays open. For a quick note, email or the form is faster.

To our company page on LinkedIn, in a new tab.

Either works. LinkedIn is handy if you would rather message us there. Email, the form and the questionnaire reach us directly and carry more detail.

No. Writing to us, the questionnaire and a first conversation do not commit you to anything.

No. An idea is enough; helping you define it is part of the work.

We reply with questions or a short scope proposal that outlines the work worth discussing next.

English or Spanish. Use whichever you prefer.

We are in Santa Cruz, California, on Pacific Time, and reply on business days.

Yes. Tell us in the form or the questionnaire which you prefer and when suits you, and we will arrange it by email.

Yes. We serve all of California and work remotely with clients anywhere.

The form and the questionnaire show a message on screen when they are sent. For email, check your Sent folder. If nothing comes back after a few business days, try another option.